If you do not pass your certification exam on the first attempt, you may retake the exam up to two additional times within two years of your original program enrollment. A $50 retest fee applies to each retake.

If you are unable to pass after three attempts or within the two-year eligibility period, you must re-enroll in the certification program and pay all applicable fees.

You can take your exam a total of three times. 

Your first exam is included in the certification fee you paid at the time of enrollment in your chosen program. If you have to retake the exam, a $50 retest fee will apply.

If you are unable to pass after three attempts or within the two-year eligibility period, you must re-enroll in the certification program and pay all applicable fees, if you wish to continue to pursue the certification.

The NARI Certification Board will make reasonable efforts to accommodate eligible candidates who require special arrangements to take the exam.

Candidates who request special accommodations must make their request in writing at least 60 days in advance of the test date.

Documentation should be in the form of a letter on the official letterhead of a licensed or certified professional qualified to diagnose and treat special conditions. A description of the special accommodation(s) requested should be included.

Your request, with the supporting documentation, will be reviewed to determine if the accommodation will be granted. If approved, you and your exam proctor will be notified.

The special accommodations and auxiliary aids and services must not present an undue burden to the NARI Certification Board and must not fundamentally alter the measurement of the knowledge the exam is intended to test.  

The test is designed to distinguish those who have the basic level of knowledge from those who do not. There is no evidence that someone who receives a very high score on the test will perform significantly better on the job than someone whose score falls exactly at the passing point. Therefore, if you pass the test, you will be informed only that you have successfully completed the credentialing process. You will NOT be notified of your actual score. Your completed exam will not be returned to you for review or comment.

If you do not achieve a passing score, you will be notified of that fact and will receive a report showing your pass/fail performance in each content area. This information is provided to assist you in deciding whether to retake the test and how to plan your study efforts for future tests.

You will NOT receive information about individual exam questions you answered incorrectly.

You will be notified of your exam results within 30 days of the end of the exam period.

We understand that certification candidates are anxious to know whether they passed their exam, so we work hard to get you your exam results much earlier than the allotted 30 days.